Terms and Conditions of Use
1. Acceptance of Terms
By accessing or using the website [https://adaya.in/], you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions, you may not access the website or use any services.
2. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, and software, is the property of ADAYA JEWELS PRIVATE LIMITED and is protected by intellectual property laws. You may not use, reproduce, distribute, or display any content without the express written permission of ADAYA JEWELS PRIVATE LIMITED.
3. Product Information
We make every effort to ensure that the information about our products, including prices and availability, is accurate and up-to-date. However, we do not warrant the accuracy or completeness of this information and reserve the right to correct any errors or omissions.
4. Orders and Payments
By placing an order on [https://adaya.in/], you agree to pay the full amount specified at the time of purchase. We accept payments through [list of accepted payment methods]. Orders are subject to availability, and we reserve the right to cancel or refuse any order for any reason.
5. Shipping and Delivery
We will make every effort to ensure that your order is delivered promptly. However, we are not responsible for delays or errors caused by third-party shipping carriers. Shipping costs and delivery times are provided at the time of checkout.
6. Returns and Exchanges
Please refer to our Return and Exchange Policy for information on returning or exchanging products purchased on [https://adaya.in/].
7. Privacy Policy
Our Privacy Policy, available at https://adaya.in/privacy-policy/, outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.
8. Disclaimer of Warranties
We do not warrant that the website or its services will be error-free, uninterrupted, or free from viruses or other harmful components. All content and services are provided "as is" and "as available" without any warranties of any kind.
9. Governing Law
These Terms and Conditions are governed by the laws of Bihar, INDIA. Any disputes arising out of or in connection with these terms shall be resolved through arbitration in accordance with the rules of the Bihar, INDIA.
10. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review these terms regularly.
Shipping and Delivery Policy
Showroom Hours:
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: Closed
Online Orders Shipping Information
1. Dispatch Time: Orders placed online will be processed and dispatched within 5-25 business days from the date of order confirmation.
2. Shipping Partners: We partner with reliable courier services to ensure the safe and timely delivery of your orders.
3. Shipping Regions: Adaya Jewels Private Limited currently ships to addresses within India. For delivery to locations outside our standard shipping areas, please contact our customer service.
4. Shipping Charges: Shipping charges are calculated based on the weight of your order and the delivery location. The exact shipping cost will be displayed during the checkout process.
Delivery Information
1. Estimated Delivery Time: The estimated delivery time for your order is 5-25 working business days from the date of dispatch. Please note that delivery times may vary based on your location.
2. Tracking Your Order: Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by entering the tracking number on our website or the courier service's website.
3. Delivery Attempts: Our courier partners will make multiple attempts to deliver your order. If you are unavailable during the delivery attempts, the courier company will leave a notification with details on how to reschedule or collect your order.
4. Delivery Confirmation: Upon successful delivery, you will receive a confirmation email. Please ensure that someone is available at the delivery address to receive the package.
Customer Service
If you have any questions or concerns regarding your order's shipping and delivery, please contact our customer service team:
Email: info@adaya.in
Phone: 9525 916 750
Our customer service team is available to assist you during our showroom hours.
Thank you for choosing Adaya Jewels Private Limited!